Privacy Policy

Torrent Exterior Inc. ("Torrent", "we", "us") respects your privacy. This policy describes what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly through our quote and contact forms — typically name, company, email, phone, city, and a description of your service needs. We also collect basic site analytics (page views, referrer, device type) through Google Analytics.

How We Use Information

We use your contact information solely to respond to your quote request, schedule service, deliver work, and send you operational communications related to your account. We do not sell or rent your personal information.

Data Storage

Quote submissions are stored in our secure CRM and accessed only by Torrent staff who require it to do their job. Service records are retained for the duration of your contract plus seven years for compliance purposes.

Cookies

Our website uses essential cookies for navigation and analytics cookies (Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings.

Your Rights

Under Quebec's Law 25 and Canada's PIPEDA, you have the right to access, correct or delete the personal information we hold about you. To exercise these rights, contact us at [email protected].

Contact

Questions about this policy? Email [email protected] or call (514) 555-0147.